Shipping policy
Shipping Policy
At Luvairen, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing your order.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
During periods of high demand, holidays, or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
-
United States: 5–10 business days
-
Canada: 7–14 business days
-
International: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
From time to time, Luvairen may offer free shipping promotions. Any applicable offers will be displayed at checkout.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. Tracking information may take up to 48 hours to update after your package has been dispatched.
Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to factors outside of our control, including:
-
Severe weather
-
Customs inspections
-
Carrier delays
-
Holidays
-
Incorrect shipping information
Luvairen is not responsible for shipping delays caused by the carrier once your package has been shipped.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
If an incorrect address is provided and the package has already been shipped, we may be unable to modify the delivery. Any additional shipping costs resulting from an incorrect address are the responsibility of the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Questions?
If you have any questions regarding your order or shipping, please contact our customer support team at:
Email: support@luvairen.com
We appreciate your trust in Luvairen and look forward to providing you with a premium shopping experience.